Operations Leader & Chief of Staff

Full Time
Dallas, TX

➡️ About Us:

About Mpowered Families:

Mpowered Families is an innovative company dedicated to empowering families to thrive. With a mission to provide comprehensive resources and support, we specialize in equipping family leaders with the knowledge and tools necessary to navigate family life in a way that unlocks their family’s full potential to build a high-performing family.

As an organization, we value collaboration, innovation, and continuous learning. Join our passionate and dedicated team as we make a positive impact on the lives of families, providing them with the knowledge and support to build their ideal family life.

To learn more about Mpowered Families and the work we do, please visit our website at www.mpoweredfamilies.com.

About Ann Sheu:

Ann is a visionary thought leader, speaker, and entrepreneur who has built multiple successful ventures and is uniquely positioned to help open-minded and growth-oriented individuals thrive. She achieves this by creating learning environments and providing tools that inspire new ways of thinking and living.

To learn more about Ann Sheu, please visit: https://www.annsheu.com/

➡️ About The Role:

Are you a detail-oriented and strategic-minded professional with a passion for creating exceptional experiences?

We are seeking an Operations Leader/Chief of Staff to join our dynamic team. In this role, you will be responsible for overseeing the execution of our operations: session room management, program advising, and project management.

You will also be responsible for helping grow the personal brand of our founder, award-winning leader and impact-driven keynote speaker, Ann Sheu.

If you have a strong background in operations, event planning, and providing top-notch service, we want to hear from you!

➡️ Responsibilities

Chief of Staff:

  • Strategically prioritize Ann's calendar to focus on facilitating, strategy, and business development in collaboration with the Assistant.
  • Think strategically about growing the Ann Sheu brand and identifying opportunities for brand development. Increase credibility, apply for awards/recognition, and create opportunities for biz dev.
  • Gain a deep understanding of the target market for keynotes and Mpowered Families, identifying connections and opportunities for growth.
  • Identify relevant connections at events and provide Ann with relevant talking points and detailed instructions.
  • Post-event responsibilities include follow up, gathering notes, action items, and social media content from Ann.
  • Manage CRM and assign tasks to the team as needed.
  • Strategically identify and execute surprise and delight (wow gifting) initiatives.
  • Act as an intermediary between Ann and the team, proactively removing roadblocks to success.
  • Ensure the daily execution of Ann's vision, including the completion of quarterly rocks and weekly to-dos.

Operations Management:

  • Ensure a world class participant journey for Mpowered Families participants. Make participants feel welcomed and supported from the moment they register.
  • Act as the primary point of contact for all communication between Mpowered Families and participants. Coach and support participants between workshops, ensuring their understanding of tools and progress toward their goals.
  • Review all upcoming events and plan and execute event logistics flawlessly. Includes ceremonies, keynotes, and any PR events.
  • Support in creating content (photos, videos) on-site while attending in-person events, keynotes, workshops, and ceremonies
  • Creating a welcoming and beautiful environment for participants by managing session room preparation including setup, inventory, and ensuring proper maintenance/organization.

➡️ Requirements

  • College degree in Business, Hospitality, PR, or Communications.
  • Minimum of 5 years of experience in Chief of Staff roles, Event Planning, PR, or Executive Assistant positions.
  • Must be available in-person five days a week. Office is located in the 75230 zip code.

➡️ Skills

  • Excellent communication, grammar, and editing skills.
  • Strong service orientation with a focus on delivering exceptional experiences.
  • High attention to detail and a commitment to excellence.
  • Relentless drive to follow through and complete tasks effectively.

Join our team and contribute to the success of our organization by ensuring seamless operations and exceptional participant experiences. Apply today and take the next step in your career as an Operations Leader/Chief of Staff.

📌 How to Apply:

Send resumes and cover letters to ann@mpoweredfamilies.com